Business Analyst – London Market, IT Ops Transformation & Infrastructure
Location Greater London, South East, England
Salary £600 - £700 per day
Expiry Date July 23, 2026
Job Ref BH-8849
No of days in the office 2
Business Analyst – London Market, IT Ops Transformation & Infrastructure
Our client, a London Market insurer, is seeking an experienced Business Analyst to support a major IT Operations service transformation. This role sits within a high‑profile carve‑out programme, focused on separating IT Ops and Infrastructure services currently provided by a shared services organisation and transitioning them to a newly appointed third‑party provider. You’ll play a key role in analysing current‑state IT Ops processes and the technology that underpins them, helping define how these services will be recreated in the new environment. This is a delivery‑focused, business‑facing role suited to a London Market BA with strong experience across infrastructure, service transfers, and complex change initiatives. You’ll work closely with internal teams and the third‑party provider, supporting the programme from analysis through service transfer, UAT, and post‑live stabilisation.
This is a contract role paying circa £600pd - £700pd DOE Outside IR35 and requires 2-3 days a week in their London office
Experience required:
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William Alexander Diversity & Inclusion Policy actively promotes the principles of equality, diversity, and inclusion in all its dealings with employees, workers, job applicants, clients, customers, suppliers, contractors, and the public. We fully believe an inclusive work culture where people of different backgrounds are valued equally will ensure better outcomes for us all, and we approach recruitment for our clients with the same perspective and qualities.
Business Analyst – London Market, IT Ops Transformation & Infrastructure
Our client, a London Market insurer, is seeking an experienced Business Analyst to support a major IT Operations service transformation. This role sits within a high‑profile carve‑out programme, focused on separating IT Ops and Infrastructure services currently provided by a shared services organisation and transitioning them to a newly appointed third‑party provider. You’ll play a key role in analysing current‑state IT Ops processes and the technology that underpins them, helping define how these services will be recreated in the new environment. This is a delivery‑focused, business‑facing role suited to a London Market BA with strong experience across infrastructure, service transfers, and complex change initiatives. You’ll work closely with internal teams and the third‑party provider, supporting the programme from analysis through service transfer, UAT, and post‑live stabilisation.
This is a contract role paying circa £600pd - £700pd DOE Outside IR35 and requires 2-3 days a week in their London office
Experience required:
- Proven London Market Business Analyst experience
- Strong understanding of IT Operations, Infrastructure, platforms, and applications
- Experience supporting service migrations or technology transfers
- Ability to analyse processes end‑to‑end, including elements of Target Operating Model (TOM) work
- Experience contributing to carve‑out, separation, or divestiture programmes (technology‑focused highly desirable)
- Comfortable supporting informal, business‑led UAT
- Confident communicator with strong stakeholder management skills
The processing and use by us of your personal data is in accordance with our Privacy Notice which can be found on our website.
William Alexander Diversity & Inclusion Policy actively promotes the principles of equality, diversity, and inclusion in all its dealings with employees, workers, job applicants, clients, customers, suppliers, contractors, and the public. We fully believe an inclusive work culture where people of different backgrounds are valued equally will ensure better outcomes for us all, and we approach recruitment for our clients with the same perspective and qualities.
Business Analyst – London Market, IT Ops Transformation & Infrastructure
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