Business Analyst – DEX, ServiceNow, Nexthink
Location London, Greater London, South East, England
Salary Competitive
Expiry Date June 23, 2026
Job Ref BH-8815
No of days in the office 2
Business Analyst – DEX, ServiceNow, Nexthink
Our sister company Stellarmann are supporting a leading London Market insurer who are looking for a contract Business Analyst. You will be working closely with senior IT and business stakeholders to capture requirements for the implementation of a new Digital Employee Experience (DEX) platform (Nexthink), and collaborating with an external services partner to ensure a smooth and successful delivery. The platform will integrate into the organisation’s existing ServiceNow ecosystem and will transform how IT proactively manages, resolves and optimises the employee digital experience.
You’ll be great for this role if:
The processing and use by us of your personal data is in accordance with our Privacy Notice which can be found on our website. We know that the most successful teams have a diversity of background, experience and approach. When we recruit, we welcome the unique contributions you can bring thanks to your sex, ethnicity, race, gender identity, nationality, age, disability and beliefs.
Business Analyst – DEX, ServiceNow, Nexthink
Our sister company Stellarmann are supporting a leading London Market insurer who are looking for a contract Business Analyst. You will be working closely with senior IT and business stakeholders to capture requirements for the implementation of a new Digital Employee Experience (DEX) platform (Nexthink), and collaborating with an external services partner to ensure a smooth and successful delivery. The platform will integrate into the organisation’s existing ServiceNow ecosystem and will transform how IT proactively manages, resolves and optimises the employee digital experience.
You’ll be great for this role if:
- You have strong Digital Workplace / DEX experience
- You have a proven track record as a Business Analyst working on technical IT change
- You have experience gathering requirements, mapping as‑is/to‑be processes and running workshops
- You have strong understanding of ITSM / Service Desk processes
- You have worked on implementations involving ServiceNow and external vendors
- You are an excellent communicator who can engage senior stakeholders
The processing and use by us of your personal data is in accordance with our Privacy Notice which can be found on our website. We know that the most successful teams have a diversity of background, experience and approach. When we recruit, we welcome the unique contributions you can bring thanks to your sex, ethnicity, race, gender identity, nationality, age, disability and beliefs.
Business Analyst – DEX, ServiceNow, Nexthink
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Our clients come from all walks of life and so do we. We know that the most successful teams have a diversity of background, experience and approach.
When we recruit, we welcome the unique contributions you can bring thanks to your sex, ethnicity, race, gender identity, nationality, age, disability and beliefs.
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